Bespoke Training Programmes
This page lists the areas in which DHA offers Bespoke training programmes; Care, Personal Development and Business Development. For more information about any of these programmes, all of which can be tailored for the client, please contact us using the Contact Form on this website.
Care Related Training
- Dementia Care and Tomorrow Is Another Day (previously YTT)
- Management of continence
- Care of the vulnerable adult
- Mental health awareness
- The psychology of addiction
- Care Planning
- Record Keeping
- The Reflective Carer
- Supporting Bereavement and loss
- Confidentiality
- What is anti-discriminatory practice
- Dealing with aggression
- Maths for carers
Personal Development
- Building your confidence
- Dealing with difficult people
- Getting your message across
- Developing your assertiveness
- Developing your supervision skills
- Telephone technique
- Creating your own work life balance
Business Development
- Using Appraisal
Supporting staff through Supervision- Business Planning for owners and managers
- Customer Service for managers
- Customer Service for frontline practitioners
- Creating a Service Standard
- Developing your team
- Assessing and Managing Risk
- Managing your Manager
- Recruitment and Selection Skills
- Training Needs Analysis
- Developing a quality management system
- The Complete Management Development Programme
